30 Day – Hassel Free Return Terms:
Modern Portable’s 30 day hassle free return policy is for customers who purchased from Modern portable’s online merchant store fronts only (ModernPortable.com, Amazon.com, Ebay.com and other select store front channels.
All customers must have a valid order ID number from ModernPortable.com, Amazon.com or Ebay.com in order to qualify for returns, refunds, replacements, exchange’s, or warranty.
If your Modern Portable item was fulfilled by Amazon: Customer may return new, unopened items within 30 days of delivery for a full refund, except during the December holiday period. Items bought during the holiday period will have an extended return period; the holiday period starts on the 14th of November & ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January, 15th 2016.
* Product Damages caused by customer with not be refunded even for orders within the 30-Day return or replacement period. *Returns for refund will be thoroughly inspected by Modern Portable technicalist special before refunds are issued to customers.
Items should be returned in their original product packaging (unless directed otherwise by Modern Portable). The buyer will need to pay for the return shipments; return shipping costs will be refunded if the return is a result of merchant or Amazon damage or defect.
All refunds go to the original purchaser. A full refund will be due provided the return is received within the return window.
* Customers returning a Modern Portable product must provide a valid order number for purchases made from Amazon.com, Ebay.com or ModernPortable.com. Orders made from a third party seller and not a certified Modern Portable store front are not included in Modern Portable’s return policy, replacement / exchange policy, or warranty policy. Customers who purchased from a third party seller are subject to the third party sellers terms, refunds, replacement and warranty policy. Modern Portable personnel are strictly instructed to never issue refunds, replacements, exchanges, warranty and will not be able to service any Modern Portable products purchased from a third party seller.
* Returns for refund will be thoroughly inspected by Modern Portable technical specialist before refunds are issued to customers.
Replacements or Exchanges of Amazon or ModernPortable.com Customers:
Replacements and exchanges for orders made on both Amazon.com or ModernPortable.com are supported if customer is still with-in the 30-Day return period. Too receive a replacement (when still in 30-Day return period) instead of a refund please instruct the Modern Portable support team that you would like a replacement instead of the refund. Replacement instructions will be provided by Modern Portable personnel. * Before replacements are issued, customers original unit will be thoroughly inspected by Modern Portable technical specialist before refunds are issued to customers.
*International Customer Returns, Replacements and Warranty - Modern Portable customer orders placed outside of the United States.
All customers returning or servicing a Modern Portable product that purchased from outside of the United States are responsible for all postage fees included a 15% restocking fee for the returned or serviced product (all products come with a strict 30-Day return period and 90 day warranty).